Q1: What kind of products do you offer?
We offer a wide range of premium pet products including cozy beds, feeders, grooming tools, toys, and fashionable apparel designed to keep your pet comfortable and happy.

Q2: Do you ship internationally?
Currently, we ship throughout Europe. If you’re outside Europe, please contact us for more information about international shipping options.

Q3: How long does shipping take?
Shipping usually takes between 3-7 business days within Europe. Delivery times may vary depending on your location.

Q4: What is your return policy?
We accept returns within 30 days of purchase. Products must be unused, in their original packaging, and in resalable condition. Please contact our support team to initiate a return.

Q5: How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress.

Q6: Are your products safe for pets?
Absolutely! We carefully select all our products to ensure they meet high standards of safety and quality for your furry friends.

Q7: Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placing them. Please contact us as soon as possible to request changes.